If you would like to redeem a gift certificate or have a package or membership, please call us at 920-684-8880 to book your appointment. If the system doesn't recognize your gift certificate number, package, or membership, we're here to help! Our friendly front desk staff is available Monday through Friday from 10 AM to 6 PM and Saturday from 9 AM to 4 PM.
When booking online appointments, we kindly ask for your credit card information to ensure our cancellation and no-show policies are upheld. Rest assured, payment for services will only be processed after your appointment. We look forward to serving you!
Monthly Memberships
- $136 per month
- One Therapeutic Massage (90-minute) Monthly
- Choice of 1 free (add-on) per session (available by therapists : Gua-Sha, Ultrasoothe Stones, Salt Stone, or Mini Cupping) $10 - $15 added Value
- 10% Off additional 60 or 90 Minute massages
- 20% Discount on Harmonic Egg Session
- 10% Discount on Boutique items (excludes Peter Hess)
- Halotherapy Room Sessions for only $20
- Ability...
- $92 per month
- One Therapeutic Massage (60-minute) Monthly
- Choice of 1 free (add-on) session (available by therapists : Gua-Sha, Ultrasoothe Stones, Salt Stone, or Mini Cupping) $10 - $15 added Value
- 10% Off additional 60 or 90 Minute massages
- 20% Discount on Harmonic Egg Session
- 10% Discount on Boutique items (excludes Peter Hess)
- Halotherapy Room Sessions for only $20
- Ability to...
- $128 per month
- Enjoy our Salt Booth/ Infrared Sauna up to 4 days a week! For a total of 16 times per month.
- Receive 10% off boutique items (excludes Hess products).
- This Membership can also be substituted for the salt room.
- Cannot be shared.
Policies
Length Of Appointments
Kindly be aware that all massage therapy appointments are scheduled to include the booked session time, along with a minimum of 30 minutes in between. This buffer time enables our licensed massage therapist to switch rooms, reset both physically and mentally, and ensure they can provide you with the deserved attention during your full bodywork session. It's important to arrive on time, as late arrivals will result in a deduction from your scheduled time.
No Show & Cancellation Policy
We value your appointments at Balance On Buffalo – Therapeutic Massage Works. They are set aside exclusively for you. We understand that schedule changes can happen, so we kindly ask for a minimum of 24 hours' notice for cancellations.
When appointments are forgotten or canceled without adequate notice, it prevents us from filling that time slot and others from receiving services. To help with this, appointments are confirmed 48 hours beforehand via text or email, recognizing how easily appointments can slip one's mind, even if booked months prior. As these services are reserved just for you, a cancellation fee for the full amount of the scheduled service will be applied:
- Canceling with less than 24-hour notice incurs a charge equal to 100% of the reserved service amount.
- "No shows" will also be charged 100% of the reserved service amount.
This cancellation policy permits us to inform waitlisted clients of any openings and ensures our team's schedules remain full, benefiting everyone. Your understanding and support of our policies are greatly appreciated.